Worldwide by easyJet
Worldwide by easyJet lets you book flight connections, giving you more choice to travel further and unlock exciting new routes. Whether you want to travel across Europe, or to far away destinations, you’ll be able to do so with easyJet or in collaboration with one of our carefully selected airline partners.
If you’re travelling with hold luggage, you’ll need to collect your bags as normal after your first flight and then check them in again for any connecting flights. Bags won’t automatically be checked through to your final destination as you have created your unique journey yourself.
Your self-connected journey gives you the choice of how to travel and unlocks routes that best suit you, with options including
easyJet to easyJet flights
easyJet to partner airline flights
Our connection times are designed to ensure that you will always have plenty of time to collect and recheck your luggage ready for your next flight – whether that be on an easyJet connecting flight or with one of our partners.
We value your peace of mind, so when you choose the ConnectSure protection option, your connection will be fully protected.
In the unlikely event that you should experience any disruption which causes you to miss your connection, our friendly service provider, Dohop, will be ready to help you with a dedicated, multilingual team available via phone, email, and chat 24 hours a day, 7 days a week.
How to book
To ensure you get the best deal, Worldwide by easyJet is available exclusively online; you cannot book this service at the airport, through a travel agent, partner website, the Dohop customer service team or ticket office.
Make a booking
When making a booking, individual reservations and confirmation number will be generated for each flight.Once you've selected our ConnectSure protection option, your confirmation email will provide full details on what to do in the unlikely event of a flight disruption
Make changes to your booking or speak to Dohop
If you need to make changes to your easyJet Worldwide flights, please reach out to our partner, Dohop. They will confirm if your new connections meet the required minimum connecting times.
Dohop's customer service team will be able to support you on adjustments to your easyJet Worldwide booking. Should your journey involve a partner airline, please contact the relevant partner directly for modifications, and notify Dohop about any changes made directly with our partners.
You can contact Dohop at: support.dohop.com
Group bookings
You are able to book up to 9 people on any flight, you cannot make group bookings on Worldwide by easyJet.
Extra baggage and seat selection
If you’re travelling with easyJet, you can purchase seats and any other extras when you make your booking. You can also add them later on easyJet.com and when you check in for your flights.
If you’re flying with a partner airline, please visit their website and follow the instructions to manage your booking.
Vouchers
easyJet vouchers are currently unable to be used on Worldwide by easyJet bookings.
Viewing my connecting flight bookings
If your connecting flights are operated by easyJet, you can see and manage your flights in the ‘Manage Bookings’ section on easyJet.com. If your connecting flight is with another airline, you can access your bookings with that airline directly.
Special assistance
Once you have made your booking, please visit our Special Assistance page to let us know your requirements. If you are booking or connecting your journey with a partner airline, please contact them directly.
Visas and clearing customs
Clearing United States Customs & Immigrations
Worldwide by easyJet requires you to pass through security and immigration. You cannot pre-clear these for the United States in advance.
Self connecting
Dependent on your nationality, you may be required to obtain a visa to enter the self-connection hub. Please check foreign travel guidelines in your country of nationality.
You may also use TravelDoc to check whether you have the necessary travel documentation to travel to any destination and whether you will need additional documentation such as a visa for your journey.
When and how to check in
You must check in for each flight individually and within the time limit specified by each airline.
You can find out more about easyJet online check-in by visiting this dedicated Help page.
Hold luggage
For easyJet flights you must buy hold luggage for each flight if needed.
Partner airline fare conditions vary. Please check the terms and conditions when booking.
Travelling with infants
Infants (0-2 years) booked on easyJet.com are not given their own seat on the plane and must travel on the accompanying adult’s lap.
New born infants younger than 14 days on the date of travel will not be accepted for travel on easyJet flights.
Rules for the carriage of infants may vary by airline, please read the airline terms and conditions when making your booking.
Please contact Dohop for more information.
Delays, cancellations and re-routed flights
Should you experience disruption causing you to miss your connection, please visit support.dohop.com for assistance.
Landing and connecting
Berlin
At Berlin, proceed to baggage reclaim to collect your bags as normal.
To connect to another flight, you can drop your bags at the easyJet Plus desk; you will just need to show your Dohop confirmation email.
All other destinations
When you land at your connecting airport, proceed to the baggage reclaim to collect your bags as normal from the carousel. Then proceed to the desk in reclaim where their friendly team will take your bags and help you connect to your next flight.
At Milan Malpensa, please note that if you are transferring onto a US, Turkey or Israel-bound flight, you will also need to go to the check-in of the airline flying you to that destination (e.g. Norwegian) for additional security verification.
Once you've dropped your bags or if you have no bags, you can then proceed directly through security.
Minimum connection time (MCT) and transfers
For flights, Worldwide by easyJet is subject to a ‘Minimum Connection Time’ which can vary between 1 hour 30 minutes and 2 hours 30 minutes. This will give you plenty of time to transfer between flights and/or terminals.
Should your first flight be late in arriving and cause your transfer time to fall below this limit please contact Dohop by visiting support.dohop.com
To contact Dohop via chat, email or phone, head over to their support page